Privacy Policy
What MiiLead collects, why we collect it and what you can ask us to do with it.
MiiLead is operated by MIILEAD LTD, registered in England and Wales. Company number 17447507.
Last updated 20 August 2026
What we collect
Your account details: name, email address, phone number and password. Your business details: trading name, industry, service area, team size and years trading.
Your billing details, handled by our payment provider — we store the card brand, last four digits and expiry only.
The enquiries your adverts generate, and the performance figures that come back from Facebook and Instagram.
How we use it
To run your account, build and manage your advertising, deliver your enquiries and take payment for your subscription.
To keep an eye on how your campaigns are performing, so our team can spot problems and keep things compliant.
We do not sell your data, and we do not sell your enquiries to anyone else.
Facebook and Instagram data
When you connect your Facebook Page we receive an access token from Meta. We use it only to create and manage the adverts and lead forms you have asked for.
We store the enquiries your lead forms capture so you can see and follow them up in the app.
You can disconnect your Page at any time, which revokes our access immediately.
Account deletion and retention
While you use MiiLead, we keep the information needed to provide your account, advertising and enquiries. Cancelling a subscription alone does not delete your account.
Deletion removes your MiiLead login and ordinary personal profile, business details, leads and uploaded photos, videos and logos. Your own Facebook Page remains yours. This is not a promise to erase every record held by Meta, Stripe or other providers.
We retain the minimum financial, payment, refund, advertising-spend and reconciliation records needed for accounting, legal obligations and disputes, together with records that prevent duplicate payments and safely control deletion. These records are not used to restart your advertising or restore ordinary account access. Retention depends on the applicable obligation or unresolved matter; contact support for details about your records.
After final checks, removal disables sign-in and waits at least 65 minutes for earlier sessions to expire. Removal then continues in the background. Incomplete ownership, payment or advertising evidence may require review, so this is not a guaranteed completion time. Save your request reference; contact support for progress if you can no longer sign in.
Encrypted daily backups normally use a rolling 30-day history. Storage soft deletion can keep removed backup data for another seven days. Shared files and the newest two complete backups are protected, and cleanup pauses if safety checks fail, so some copies can remain longer.
Recovery copies created for completed deletion jobs expire after 14 days, with up to seven further days of storage soft deletion. Interrupted jobs retain recovery copies while they are reconciled. Historical local backups and preserved release archives have separate handling; these periods are not a guarantee that every copy disappears on the same date.
When you contact us
If you contact MiiLead through our website, by email or by telephone, we use the information you provide — such as your name, contact details, subject and message — to respond to your enquiry, provide support, take steps you request before entering into a contract, and protect our service from misuse.
We may use service providers to deliver, secure and monitor these communications. We keep contact enquiries only for as long as reasonably necessary to resolve the matter, meet our legal obligations or handle a dispute, after which they are deleted or irreversibly anonymised.
We do not use the contents of a support enquiry for unrelated marketing without an appropriate lawful basis.
Your rights
You can ask for a copy of your data, ask us to correct it, or ask us to delete it. You can also object to how we use it or ask us to restrict it.
Use our account and data deletion page to request account deletion. For a request about particular data, email support@miilead.com. We assess requests under applicable data-protection law and explain any records we must retain.
Contact us
Email support@miilead.com or call 0330 134 0000 and we will come back to you.
If you are not happy with our answer you can complain to the Information Commissioner’s Office.