Delete your MiiLead account and data.
A clear path to closing your account. Sign in, resolve anything outstanding, then confirm your request.
- 1Pause your adverts
Stop adverts and automatic ad payments.
- 2Resolve your balance
Request any eligible unused-budget refund.
- 3Cancel subscription renewal
No need to wait for paid access to expire.
- 4Confirm account deletion
Available once all checks are complete.
Start your deletion request
Checking your sign-in…
Cannot sign in or complete a step? Email support@miilead.com to request deletion, or contact support through the website. We may need to verify ownership. Do not send your password.
Know what happens next.
Refunds, timing and what happens to your data.
What do I need to do before deleting?
- Pause your adverts and automatic advertising payments.
- Explicitly request any eligible unused advertising budget refund. Adverts must remain paused with 36 hours of unchanged spending and complete final-spend checks. The 5% management fee is retained. Restarting adverts cancels the refund request and resets the waiting period.
- Cancel subscription renewal through Stripe and refresh the checks. Confirmed cancellation at the end of the billing period qualifies; you do not need to wait for remaining paid access to expire. Unused subscription time is not refunded, except where required by law.
- Confirm your password and submit the final deletion request once the server checks are complete.
Cancelling a subscription alone is not a request to delete your account. If any step cannot be completed, contact support to request help with deletion.
What is deleted?
Deletion removes your MiiLead login and ordinary personal profile, business details, leads and uploaded photos, videos and logos. Your own Facebook Page remains yours. This is not a promise to erase every record held by Meta, Stripe or other providers.
What information is kept?
We retain the minimum financial, payment, refund, advertising-spend and reconciliation records needed for accounting, legal obligations and disputes, together with records that prevent duplicate payments and safely control deletion. These records are not used to restart your advertising or restore ordinary account access. Retention depends on the applicable obligation or unresolved matter; contact support for details about your records.
How long does deletion take?
After final checks, removal disables sign-in and waits at least 65 minutes for earlier sessions to expire. Removal then continues in the background. Incomplete ownership, payment or advertising evidence may require review, so this is not a guaranteed completion time. Save your request reference; contact support for progress if you can no longer sign in.
What happens to daily backups?
Encrypted daily backups normally use a rolling 30-day history. Storage soft deletion can keep removed backup data for another seven days. Shared files and the newest two complete backups are protected, and cleanup pauses if safety checks fail, so some copies can remain longer.
What happens to recovery copies?
Recovery copies created for completed deletion jobs expire after 14 days, with up to seven further days of storage soft deletion. Interrupted jobs retain recovery copies while they are reconciled. Historical local backups and preserved release archives have separate handling; these periods are not a guarantee that every copy disappears on the same date.
Provided by MiiLead LTD. Read our Privacy Policy. For access, correction, deletion of particular data or questions about retention, email support@miilead.com.